Terms of Service

1. Acceptance of Terms

By accessing the website of Drylab Media Tech Group PLC or engaging our technical services, you agree to be bound by these Terms and Conditions.

2. Service Provision

Drylab Media Tech Group PLC provides media technology services including but not limited to DIT, Transcoding, Archiving, and System Integration. Specific deliverables and SLAs will be outlined in a Statement of Work (SOW).

3. Client Responsibilities

To ensure workflow success, the Client agrees to:

• Provide media assets in the agreed-upon formats and resolutions.
• Ensure adequate insurance coverage for physical media drives during transit.
• Adhere to the approved naming conventions and folder structures outlined in the workflow design.

4. Payment & Liability

Unless specified otherwise in your SOW, invoices are due upon receipt. Drylab Media Tech Group PLC is not liable for data loss caused by hardware failure of client-provided drives. Clients are advised to maintain a master backup.

5. Termination

Either party may terminate the Service Agreement with written notice as defined in the specific SOW (typically 30 days). Upon termination, Drylab Media Tech Group PLC will securely erase or return all client data.